Refund Policy

We want you to be completely satisfied with your Instagramyol subscription. If you're not happy with our service, we offer a 30-day money-back guarantee with no questions asked.

1. 30-Day Money-Back Guarantee

This guarantee applies to:

• Monthly subscriptions
• Annual subscriptions (first 30 days only)
• All plan levels (Starter, Pro, Business)

2. How to Request a Refund

To request a refund, please follow these steps:

1. Log in to your Instagramyol account
2. Go to Settings → Billing
3. Click "Request Refund"
4. Select your reason (optional)
5. Submit your request
6. Our support team will review your request and process it within 5-7 business days

Alternatively, you can email us at: refunds@instagramyol.com

3. Refund Processing Time

Once your refund request is approved, it may take 5-10 business days for the refund to appear in your account, depending on your payment method and bank.

• Credit/Debit Card: 5-10 business days
• PayPal: 2-3 business days
• Wire Transfer: 3-5 business days

4. Refund Eligibility

The following conditions apply to refund requests:

• Refund request must be made within 30 days of the original purchase
• Subscription must have been active when purchased
• Only one refund per account per subscription period
• Refunds are applicable to the subscription fee only, not any additional services or add-ons

5. What Happens After a Refund

Once a refund is processed:

• Your subscription will be downgraded to the Free plan
• You will retain access to any campaigns created during your subscription
• Your account will be available to upgrade again at any time
• You will lose access to paid-plan features immediately upon refund approval

6. Exceptions

Refunds cannot be issued for:

• Renewals of subscriptions past the initial 30-day period
• Monthly subscriptions purchased using promotional codes or discounts
• Accounts with suspicious or fraudulent activity
• Abuse of the refund policy (multiple refunds)

7. Cancellation Without Refund

You can cancel your subscription at any time without requesting a refund. The subscription will continue until the end of the current billing period, after which it will be downgraded to the Free plan.

8. Contact Us

For any questions about our refund policy, please contact: support@instagramyol.com